Support

Help with the ZIV connector for Claude, ChatGPT and other AI assistants.

Contact us

Email support@ziv-tutor.app. We usually reply within two business days.

Common questions

• The assistant says it can’t reach ZIV. Disconnect the connector in your assistant’s settings and connect it again with https://mcp.ziv-tutor.app/mcp, then sign in with your ZIV account.
• I don’t see the word in ZIV. Make sure you signed in to the connector with the same ZIV account you use on ziv-tutor.app, then refresh your word list.
• “Already in your list”. The word was saved before; ZIV never adds the same word twice.
• Delete a word or my account. Delete words in ZIV. To delete your account, email us.